Legal notice

LEGAL NOTICE

Last updated: September 25, 2026

1. Website Owner and Contact Information

In accordance with applicable e-commerce and consumer protection legislation, the following information identifies the owner and operator of this online store.

The business identified above is responsible for operating this website and selling the products offered through it.

For questions regarding our products, orders, or legal information, please contact us using the details provided above.

2. Purpose of the Website

This website operates as an online store offering personalized jewelry and related products to customers worldwide.

Our products may include jewelry customized using photographs, engravings, and other personalization details provided by our customers.

By accessing or using this website, you agree to comply with applicable laws and these website usage conditions.

Purchases made through our online store are also subject to our Terms of Service, Shipping Policy, and Return & Refund Policy, as well as any mandatory consumer protection laws applicable to your purchase.

3. Intellectual Property Rights

All original content displayed on this website, including our brand identity, logos, product photographs, designs, graphics, written content, and other materials, is owned by us or used with the permission of the relevant rights holders, unless otherwise indicated.

Such content may be protected by copyright, trademark, and other applicable intellectual property laws.

You may access and view this website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use protected website content without authorization from the relevant rights holder, except where permitted by applicable law.

Nothing in this Legal Notice transfers ownership of any intellectual property rights to website visitors or customers.

4. Customer-Provided Photographs and Personalization Content

Our personalized products are created using photographs and other customization details submitted by customers.

By submitting a photograph, image, or other content for personalization, you confirm that you own the content or have the necessary permission or legal authorization to provide it for the requested purpose.

You grant us a non-exclusive, limited license to use the submitted content solely to the extent reasonably necessary to process, create, fulfill, and deliver your personalized order and provide related customer support.

You retain any intellectual property rights you hold in the original content you submit.

We will not use customer-submitted photographs or personalization content for advertising, promotional campaigns, or public display without obtaining the necessary authorization.

Personal data contained in submitted photographs or other customization materials will be processed in accordance with our Privacy Policy and applicable data protection legislation.

If you believe that content submitted through our website infringes your intellectual property rights, please contact us at b1charlotteb1@gmail.com.

5. Accuracy of Website Information

We make reasonable efforts to ensure that the information displayed on this website, including product descriptions, photographs, prices, availability, and delivery estimates, is accurate and up to date.

However, occasional typographical errors, technical inaccuracies, or omissions may occur.

We reserve the right to correct errors and update website information, subject to applicable law and any contractual rights arising from orders already placed.

Due to differences in screen settings, lighting, and product customization, the appearance of an item may vary slightly from the images displayed on the website.

Such variations do not affect your statutory rights if a product is defective, incorrect, or does not conform to its description or the terms of your purchase.

6. Website Availability and Technical Issues

We make reasonable efforts to maintain the availability, security, and functionality of our website.

However, access may occasionally be interrupted due to maintenance, technical problems, system updates, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue website features when necessary, subject to our existing contractual obligations and applicable law.

Nothing in this section excludes or limits any liability that cannot lawfully be excluded or limited, including liability arising from mandatory consumer protection legislation.

7. External Links and Third-Party Services

Our website may contain links to third-party websites or services, including payment providers, delivery services, and social media platforms.

These third-party services may operate under their own terms and privacy policies.

We encourage customers to review the relevant policies before using external websites.

We are not responsible for the independent content or practices of third-party websites that we do not control, except where responsibility arises under applicable law.

The use of third-party service providers does not exclude or limit any legal responsibility we have toward our customers in connection with purchases made through our online store.

8. Personal Data and Privacy

We are committed to handling personal information in accordance with applicable data protection legislation.

Personal information may be collected and processed when customers browse our website, place orders, submit personalization materials, or contact our customer service team.

For information about the categories of personal data we collect, the purposes and legal bases of processing, data sharing, international transfers, retention periods, and your data protection rights, please refer to our Privacy Policy.

Information about cookies and similar tracking technologies is provided in our Cookie Policy or the relevant cookie information available on our website.

For privacy-related inquiries, please contact us at b1charlotteb1@gmail.com.

9. Product Information, Pricing, and International Sales

We offer products to customers in the countries and regions available through our online checkout.

Product descriptions, customization options, prices, and available payment methods are displayed on the relevant product pages or during the checkout process.

Applicable shipping charges, taxes, and any additional costs will be communicated before the customer completes the purchase, as required by law.

Delivery arrangements and estimated shipping times are described in our Shipping Policy.

Returns, refunds, defective products, and cancellation rights are addressed in our Return & Refund Policy and Terms of Service.

Nothing in our website policies excludes, restricts, or modifies mandatory consumer rights that apply to a customer's purchase.

10. Applicable Law and Consumer Rights

This website is operated by the business identified in Section 1.

Its operation and the contractual relationship between the business and its customers are subject to the laws applicable to the relevant circumstances, including any mandatory consumer protection legislation.

Customers purchasing from countries or regions with mandatory consumer protection rights retain those rights to the extent applicable to their purchases.

Nothing in this Legal Notice requires consumers to waive statutory protections or submit disputes exclusively to courts that would deprive them of rights available under applicable law.

11. Complaints and Dispute Resolution

If you have a complaint or concern regarding our website, products, or services, please contact us at:

Email: b1charlotteb1@gmail.com

We will review your inquiry and make reasonable efforts to resolve the issue.

Where applicable law provides access to consumer protection authorities, alternative dispute resolution procedures, or judicial remedies, customers retain their right to use those mechanisms.

Any legally required information regarding alternative dispute resolution bodies or procedures will be provided in accordance with the laws applicable to our business and the relevant dispute.

12. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in our business operations, website functionality, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

Changes will not retroactively remove or restrict rights arising from purchases already completed or otherwise affect mandatory statutory rights.

13. Contact

For any questions concerning this Legal Notice or the operation of our online store, please contact us at:

Email: b1charlotteb1@gmail.com

Business name: loyalgaze

Business address: Carrer Hort de la Vila, Barcelona